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MC1279071: Microsoft Teams Mobile Adds Queues App for Managing Call Queues and Activity

(Updated) Queues app on Microsoft Teams mobile Message ID: MC1279071 (Updated) Updated July 7, 2026: We have updated the timeline. Thank you for your patience. [Introduction]The Queues app on Microsoft Teams mobile (iOS and Android) allows calling representatives and supervisor leads…

Modern Workspace Pro 7 July 2026Admin impact, New feature, Plan for change, Updated message, User impact

Microsoft Teams

(Updated) Queues app on Microsoft Teams mobile [MC1279071]

Message ID: MC1279071 (Updated) Updated June 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction]The Queues app on Microsoft Teams mobile (iOS and Android) allows calling representatives and supervisor leads to manage call queues and handle customer…

Modern Workspace Pro 15 June 2026Admin impact, New feature, Plan for change, Updated message, User impact

Microsoft Teams

Queues app on Microsoft Teams mobile [MC1279071]

Message ID: MC1279071 [Introduction]The Queues app on Microsoft Teams mobile (iOS and Android) allows calling representatives and supervisor leads to manage call queues and handle customer calls while away from their desks. This update extends existing Queues functionality to the…

Modern Workspace Pro 13 April 2026Admin impact, New feature, Plan for change, User impact