Dynamics 365 Contact Center – Evaluate closed conversations with Quality Evaluation Agent [MC1198596]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Evaluate closed conversations with Quality Evaluation Agent [MC1198596]

Message ID: MC1198596 We are announcing the ability to evaluate closed conversations, generate quality scores, and provide insights to help supervisors improve interaction quality in Dynamics 365 Contact Center. This feature will reach general availability on January 16, 2026.How does…
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Site attestation policy is now generally available [MC1198075]
Posted inSharePoint Online

Site attestation policy is now generally available [MC1198075]

Message ID: MC1198075 [Introduction]Empower your organization with proactive governance. The new site attestation policy ensures that site owners regularly validate critical details like ownership, membership, and sharing settings. By automating periodic reviews and enforcement actions, this policy helps reduce compliance…
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