Modern Workspace Pro

Amazon Connect Outbound Campaigns now allows you to refresh campaign segments as frequently as every hour, reduced from the previous minimum of 24 hours. This enables campaigns to reach newly eligible customers throughout the day rather than waiting for the next daily run. With hourly segment refresh, your campaigns…

Amazon Connect Outbound Campaigns now allows you to dial contacts in configurable priority order based on up to 10 profile attributes for voice campaigns and voice activities in journeys. This helps you focus agent time on the most valuable customers or time-sensitive opportunities, improving campaign…

Today, we're announcing that Amazon Elastic VMware Service (Amazon EVS) now offers Microsoft Windows Server licensing entitlements. You can now migrate or create new virtual machines (VMs) running Windows Server OS in EVS and obtain Windows Server licensing entitlements for…

Starting today, AWS Managed Microsoft AD supports forwarding Kerberos Encryption audit event logs (Event IDs 201–209) to Amazon CloudWatch Logs. These logs provide visibility into the encryption types used by your applications and services, helping you identify which resources are using RC4 encryption versus AES encryption.…