Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Amazon Connect makes it easier to get customer input on outbound calls

Amazon Connect, the cloud-based contact center service from AWS, now supports Get Customer Input and Store Customer Input flow blocks for outbound voice whisper flows. The Get Customer Input flow block allows a prompt to be played to a customer…

Modern Workspace Pro 2 October 2025

(Updated) Account Switcher for Copilot Tab on iOS and Android [MC1068268]

Message ID: MC1068268 Updated October 2, 2025: We have updated the timeline. Thank you for your patience. You can now switch between accounts on the Copilot chat tab on iOS and Android. Simply swipe left to open the left-navigation and select…

Modern Workspace Pro 2 October 2025New feature, Stay informed, Updated message, User impact

Exchange Online

(Updated) Microsoft Outlook: Summarize email with Copilot chat [MC1162289]

Message ID: MC1162289 (Updated) Updated October 2, 2025: We have updated the content. Thank you for your patience.[Introduction]We're introducing a new way to quickly summarize emails and attachments using Copilot chat in Outlook. With a single click, users can generate…

Modern Workspace Pro 2 October 2025Admin impact, New feature, Stay informed, Updated message, User impact

Amazon Web Services

AWS Clean Rooms now supports data access budgets

AWS Clean Rooms now supports data access budgets for tables associated to a collaboration. This new privacy control allows you to limit the number of times your data can be analyzed when training or running inference on a custom ML…

Modern Workspace Pro 2 October 2025

Amazon Web Services

Amazon Connect now provides agent time-off balance data in analytics data lake

Amazon Connect now provides agent time-off balance data in analytics data lake, making it easier for you to generate reports and insights from this data. With this launch, you can now access latest and historical agent time-off balances across different…

Modern Workspace Pro 2 October 2025

Cloudflare

Workers AI – New Deepgram Flux model available on Workers AI

Deepgram's newest Flux model @cf/deepgram/flux is now available on Workers AI, hosted directly on Cloudflare's infrastructure. We're excited to be a launch partner with Deepgram and offer their new Speech Recognition model built specifically for enabling voice agents. Check out…

Modern Workspace Pro 2 October 2025