Amazon Lex now allows you to use Large Language Models (LLMs) as the primary option to understand customer intent across voice and chat interactions. With this capability, your voice and chat bots can better understand customer requests, handle complex utterances,…

AWS Health now includes two new properties in its event schema - actionability and persona - enabling customers to identify the most relevant events. These properties allow organizations to programmatically identify events requiring customer action and direct them to relevant…

Amazon S3 Block Public Access (BPA) now allows organization-level control through AWS Organizations, allowing you to standardize and enforce S3 public access settings across all accounts in your AWS organization through a single policy configuration. S3 Block Public Access at…

Amazon Quick Suite, the AI-powered workspace helping organizations get answers from their enterprise data and move swiftly from insights to action, enhances Quick Research with access to specialized third-party datasets. Quick Research transforms how business professionals tackle complex business problems…