Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Dynamics 365 Customer Service – Use shift bookings to assign conversations [MC1060311]

Message ID: MC1060311 We are announcing the Shift based routing feature in Dynamics 365 Customer Service. This feature enables unified routing to ensure that tasks, such as calls and chats, can be assigned to service representatives only when they have…

Modern Workspace Pro 22 April 2025New feature, Stay informed1

Microsoft Dataverse

Microsoft Dataverse – Add Dataverse as enterprise knowledge in Copilot Studio [MC1060122]

Message ID: MC1060122 We are announcing the add Dataverse as enterprise knowledge in Copilot Studio feature for Microsoft Dataverse. This feature enables makers to add their enterprise data, such as Dynamics 365 data and Power Apps data, powered by Microsoft…

Modern Workspace Pro 22 April 2025New feature, Stay informed1

Microsoft Teams

Microsoft Teams: Pop out live captions and Real-Time Text (RTT) in Teams meetings [MC1059675]

Message ID: MC1059675 We’re introducing the ability to pop out live captions (including live translated captions) and Real-Time Text (RTT) in Microsoft Teams meetings and calls. This new functionality gives users more flexibility and control over how they view text-based…

Modern Workspace Pro 22 April 2025New feature, Stay informed, User impact1

Microsoft Teams

Microsoft Teams: Expanded and enhanced peripheral auto-association support for Bring Your Own Device (BYOD) spaces [MC1059673]

Message ID: MC1059673 Additional room and desk peripherals, including docking stations and webcams, are supported in BYOD spaces (including bookable desks), enabling users to seamlessly connect and utilize audio and video peripherals for a better experience. If the space is…

Modern Workspace Pro 22 April 2025Admin impact, New feature, Plan for change, User impact1

Microsoft Teams

Microsoft Teams: Real-Time Text (RTT) in Teams meetings and calls [MC1059674]

Message ID: MC1059674 We’re introducing Real-Time Text (RTT) support in Microsoft Teams meetings and calls, available on both desktop and mobile platforms. RTT is an accessible communication method that transmits text character by character as it is typed, enabling more…

Modern Workspace Pro 22 April 2025Admin impact, New feature, Plan for change, User impact1

Microsoft Teams

Microsoft Teams: Easily call in a presenter from the roster for town halls and webinars [MC1059676]

Message ID: MC1059676 This feature provides the ability for organizers and presenters to quickly add a missing presenter to an ongoing Teams town hall, webinar, or structured meeting even if the missing presenter was not originally included in the event…

Modern Workspace Pro 22 April 2025Admin impact, New feature, Stay informed, User impact1

Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…