Amazon Connect forecasting, capacity planning, and scheduling is now available in AWS GovCloud (US-West). This feature helps you predict contact volumes, allocate agents efficiently, and ensure optimal agent scheduling to meet operational goals while minimizing overstaffing. Using machine learning, it…

Amazon RDS Custom for Oracle now supports Multi-AZ deployments, providing high availability for business critical workloads. Amazon RDS Custom for Oracle is a managed service for running Oracle databases on AWS, with ability to customize the database environment and underlying…

Today, Amazon CloudFront announces support for HTTPS resource records in Amazon Route 53.HTTPS resource records allow domain name systems (DNS) such as Amazon Route 53 to provide additional information such as supported HTTP protocol versions and port numbers before the…

Today, AWS Transform introduced three enhancements to help you better assess and plan your migration and modernization journey. These new features include enhanced assessments to analyze EBS cost, .NET agent to analyze code complexity, and an expanded interactive chat interface…

Amazon CloudWatch now supports AWS CloudTrail data event logging for the PutMetricData, GetMetricStatistics and ListMetrics APIs. With this launch, customers have full visibility into metric ingestion and egress activity to their AWS account for best practices in security, operational troubleshooting,…

On June 30, 2025, AWS announced that Amazon Aurora MySQL-Compatible Edition and Amazon RDS for MySQL now support zero-ETL integration with Amazon SageMaker, enabling near real-time data availability for analytics workloads. This integration automatically extracts and loads data from MySQL…