Modern Workspace Pro

Amazon Connect Outbound Campaigns now allows you to dial contacts in configurable priority order based on up to 10 profile attributes for voice campaigns and voice activities in journeys. This helps you focus agent time on the most valuable customers or time-sensitive opportunities, improving campaign…

Today, we're announcing that Amazon Elastic VMware Service (Amazon EVS) now offers Microsoft Windows Server licensing entitlements. You can now migrate or create new virtual machines (VMs) running Windows Server OS in EVS and obtain Windows Server licensing entitlements for…

Starting today, AWS Managed Microsoft AD supports forwarding Kerberos Encryption audit event logs (Event IDs 201–209) to Amazon CloudWatch Logs. These logs provide visibility into the encryption types used by your applications and services, helping you identify which resources are using RC4 encryption versus AES encryption.…

Amazon MSK Replicator now delivers replicator logs to give you end-to-end visibility into replication health. Replicator logs surface critical replication events and errors along with guidance on how to resolve each issue, enabling you to troubleshoot faster without requiring AWS Support.  MSK Replicator is a…

Amazon MSK Replicator now provides enhanced consumer offset synchronization for bidirectional replication, enabling applications to resume processing from the correct position when moving across Kafka clusters. This capability enables you to move producer and consumer applications between clusters independently, in…