Posted inMicrosoft Teams
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Resolve issues autonomously with Customer Intent Agent [MC1187356]
Message ID: MC1187356 We are announcing the ability to enable fully autonomous, real-time, multichannel customer support by leveraging the Customer Intent Agent's advanced AI capabilities in Dynamics 365 Contact Center. This feature will reach general availability on November 30, 2025.How…
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