Posted inMicrosoft 365 apps
Posted inDynamics 365 Apps
Dynamics 365 Customer Service – Define critical questions in evaluation criteria [MC1255709]
Message ID: MC1255709 We are announcing the ability to define critical questions in evaluation criteria in Dynamics 365 Customer Service. This feature will reach general availability on April 17, 2026.How does this affect me?Critical questions allow users to mark questions…
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