Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Amazon Connect now supports conversational analytics for email

Amazon Connect now supports conversational analytics for email contacts, enabling contact center managers to automatically categorize emails, redact personally identifiable information (PII), and generate contact summaries. This allows you to quickly identify emerging trends, better maintain compliance by protecting sensitive…

Modern Workspace Pro 10 March 2026No Comments

Amazon Web Services

Amazon Connect introduces AI-powered manager assistance (Preview)

Today, Amazon Connect announces the preview of an AI-powered assistant that enables contact center managers to get instant answers to operational questions using natural language. You can query across 150+ Amazon Connect metrics, including agent scheduling, self-service experience, and performance…

Modern Workspace Pro 10 March 2026No Comments

Google Cloud Platform

GCP Release Notes: March 09, 2026

BigQuery Feature Updates to conversational analytics include the following improvements: ObjectRef support: BigQuery conversational analytics now integrates with Google Cloud Storage through ObjectRef functions. This lets you reference and interact with unstructured data such as images and PDFs in Cloud…

Modern Workspace Pro 10 March 2026No Comments

Amazon Web Services

Amazon Quick Suite launches User Preferences for chat personalization

We are announcing User Preferences in Amazon Quick Suite – a new feature that gives users greater control over how Quick looks, feels, and works for them. With User Preferences, users can now customize their Chat panel layout by setting…

Modern Workspace Pro 10 March 2026No Comments

Microsoft Entra

Microsoft Entra passkeys on Windows now support phishing-resistant sign-in [MC1247893]

Message ID: MC1247893 [Introduction]We’re introducing Microsoft Entra passkeys on Windows to enable phishing-resistant sign-in to Entra-protected resources. This update allows users to create device‑bound passkeys stored in the Windows Hello container and authenticate using Windows Hello methods (face, fingerprint, or…

Modern Workspace Pro 9 March 2026Admin impact, New feature, Stay informed, User impactNo Comments

Exchange Online

Outlook: Support for recommended and automatically applied sensitivity labels in Outlook for iOS and Android [MC1247891]

Message ID: MC1247891 [Introduction]Outlook for iOS and Android is adding support for recommended and automatically applied sensitivity labels when you compose an email on your mobile device. With this release, we are extending Recommended Labels to Outlook mobile (iOS and…

Modern Workspace Pro 9 March 2026Admin impact, New feature, Stay informed, User impactNo Comments

Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…