Dynamics 365 Customer Insights – Journeys – Boost engagement with Copilot-powered conversational text messages [MC1265755]

Dynamics 365 Customer Insights – Journeys – Boost engagement with Copilot-powered conversational text messages [MC1265755]

Message ID: MC1265755 We are announcing the ability to boost engagement with Copilot-powered conversational text messages in Dynamics 365 Customer Insights - Journeys in conjunction with Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026.…
(Updated) Microsoft Teams: Secure file and Loop sharing in external 1:1, group and meeting chats [MC1181772]

(Updated) Microsoft Teams: Secure file and Loop sharing in external 1:1, group and meeting chats [MC1181772]

Message ID: MC1181772 (Updated) Updated March 30, 2026: We have updated the title. Thank you for your patience. [Introduction]We’re improving external collaboration in Microsoft Teams by enabling file attachments and Loop sharing in 1:1, group and meeting chats with external users.…
(Updated) Microsoft Teams: New slash command in compose to create workflows [MC1254553]

(Updated) Microsoft Teams: New slash command in compose to create workflows [MC1254553]

Message ID: MC1254553 (Updated) Updated March 30, 2026: We have updated the content. Thank you for your patience. [Introduction]We’re introducing a new slash command, /createworkflow, in the Microsoft Teams message compose box. A workflow is an automated process that handles repetitive…