Posted inGoogle Cloud Platform
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Run voice outbound campaigns with proactive engagement [MC1239842]
Message ID: MC1239842 We are announcing the ability to run voice outbound campaigns with proactive engagement in Dynamics 365 Contact Center. This feature will reach general availability on March 31, 2026. How does this affect me? This feature allows administrators…




![PowerPoint for the web: Create a presentation with Copilot directly from the PowerPoint web app [MC1311972] 30 pexels cottonbro 4904564](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-cottonbro-4904564.webp)
![PowerPoint for Windows: Create a presentation with Copilot directly from PowerPoint Home [MC1311974] 31 pexels harrisonhaines 3536511](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-harrisonhaines-3536511.webp)
![Dynamics 365 Contact Center - Run voice outbound campaigns with proactive engagement [MC1239842] 32 Dynamics 365 Contact Center – Run voice outbound campaigns with proactive engagement [MC1239842]](https://mwpro.co.uk/wp-content/uploads/2025/06/glass-facade-817732_1920-1024x683.webp)
![Dynamics 365 Project Operations - Enable outline level to the tasks in resource assignment view [MC1239829] 33 Dynamics 365 Project Operations – Enable outline level to the tasks in resource assignment view [MC1239829]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-nandhukumar-312826-1024x683.webp)



![Create a presentation and add a slide with Copilot in PowerPoint moving to Agent Mode in the Copilot chat pane. [MC1239724] 37 Create a presentation and add a slide with Copilot in PowerPoint moving to Agent Mode in the Copilot chat pane. [MC1239724]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-steve-1045299-1024x683.webp)