Posted inGoogle Cloud Platform
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Use Service Operations Agent to simplify setup tasks [MC1276450]
Message ID: MC1276450 (Updated) We are announcing Service Operations Agent in Dynamics 365 Contact Center. This feature will reach public preview on April 24, 2026.How does this affect me?This feature allows administrators to set up channels, routing, queues, AI agents,…

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