Modern Workspace Pro

AWS launches AWS Interconnect - last mile, a fully managed connectivity offering that allows customers to connect their branch offices, data centers, and remote locations to AWS with just a few clicks, eliminating the friction of discovering partners and the…

Amazon Connect now supports message streaming for AI-powered chat interactions. This new capability shows Connect AI agent responses as they're being generated, which reduces perceived wait times and improves the customer experience. When using Amazon Connect AI agents, customers see…

AWS Identity and Access Management (IAM) announces IAM Policy Autopilot, an open source Model Context Protocol (MCP) server and command-line tool that helps your AI coding assistants quickly create baseline IAM policies that you can refine as your application evolves,…

Amazon Connect now makes it easier to link related contacts such as email replies, call transfers, persistent chats, and queued callbacks to the same case so agents can view the complete customer journey and resolve issues faster. You can use…

Amazon SageMaker Catalog now provides automated data classification that suggests business glossary terms during data publishing, reducing manual tagging effort and improving metadata consistency across organizations. This capability analyzes table metadata and schema information using Amazon Bedrock's language models to…

Today, AWS announced the preview of Amazon Route 53 Global Resolver, a new internet-reachable DNS resolver that provides easy, secure, and reliable DNS resolution from anywhere for queries made by your authorized clients. With Global Resolver, authorized clients in your…