(Updated) We’re updating how we bill for mid-term subscription changes [MC1176303]

(Updated) We’re updating how we bill for mid-term subscription changes [MC1176303]

Message ID: MC1176303 (Updated) Updated November 6, 2025: We have updated the content. Thank you for your patience. We’re updating how we bill for mid-term subscription changes to improve clarity and efficiency.[What’s changing:]Starting November 13, 2025 changes to existing subscriptions—such as…
Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]

Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]

Message ID: MC1163794 (Updated) We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilitates collaboration with experts, and streamlines the case follow-up and closure process in Dynamics 365 Customer…