Amazon SageMaker AI now supports serverless model customization for the NVIDIA Nemotron 3.5 Lightning model using supervised fine-tuning (SFT), Direct Preference Optimization (DPO), and reinforcement fine-tuning (RFT). This is one of the latest open-weight models from NVIDIA and employs a…

Amazon Connect Customer now lets managers import a PDF of an evaluation form from a third-party quality management application, and automatically recreates it in Connect using AI, making it easier to migrate an existing quality program into Connect. Instead of…