Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Amazon Connect dashboards now support filtering metrics based on custom business dimensions

Amazon Connect dashboards now support filtering metrics based on custom business dimensions such as business divisions, product lines, or customer segments. Using predefined attributes, you can create business dimensions to filter metrics helping you customize the dashboards based on your…

Modern Workspace Pro 29 December 2025No Comments

Google Cloud Platform

GCP Release Notes: December 25, 2025

Google Cloud VMware Engine Announcement VMware Engine ve2 nodes are now available in the Milan, Italy (europe-west8-b) zone in the Milan, Italy, Europe region (europe-west8). Source: Google Cloud Platform Latest Posts

Modern Workspace Pro 28 December 2025No Comments

Amazon Web Services

Amazon Connect expands automated agent performance evaluations to 5 additional languages

Amazon Connect now automates agent performance evaluations in Portuguese, French, Italian, German, and Spanish using generative AI. Managers define custom evaluation criteria in natural language and receive AI-generated evaluations with justifications in their preferred language. Performance evaluations also supports cross-language…

Modern Workspace Pro 26 December 2025No Comments

Google Cloud Platform

GCP Release Notes: December 24, 2025

AlloyDB for PostgreSQL Change The extension vector, which includes pgvector functions and operators, is updated to version 0.8.1. Google SecOps Announcement Understand your Google SecOps billing components A new document is available that helps you understand your Google Security Operations…

Modern Workspace Pro 25 December 2025No Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Simulate AI field prediction capability from Case Management Agent [MC1204658]

Message ID: MC1204658 We are announcing the ability to test how well the Case Management Agent is performing with field prediction in Dynamics 365 Customer Service. This feature will reach general availability on January 23, 2026.How does this affect me?Simulation…

Modern Workspace Pro 24 December 2025New feature, Stay informedNo Comments

Power Platform

Microsoft 365 Copilot for Service – Create case records from customer emails with one click [MC1204498]

Message ID: MC1204498 We are announcing the ability to create case records from customer emails within Outlook in Microsoft 365 Copilot for Service. This feature will reach general availability on January 1, 2026.How does this affect me?This feature provides the…

Modern Workspace Pro 24 December 2025New feature, Stay informedNo Comments

GemPix 2 on Microsoft Outlook: Updated behavior for switching back from new Outlook to classic Outlook for Windows [MC1066342]4 January 2026
This update seems like a thoughtful response to user feedback around changes in Outlook. A smoother transition between versions will…
GemPix 2 on Legacy Microsoft Outlook for Mac: Support will end [MC994282]4 January 2026
This change makes sense in terms of keeping the platform secure and feature-rich. I wonder if any organizations will be…
GemPix 2 on Power Pages version 9.7.2.x Early Upgrade Release [MC1011716]4 January 2026
The emphasis on performance and security updates is reassuring, but I’m wondering how this will impact users during the maintenance…
Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]