Posted inGoogle Cloud Platform
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Improve real-time analytics with intent group and agent groups [MC1185736]
Message ID: MC1185736 We are announcing the ability to enable Intent group and Agent group metrics for real-time analytics in Dynamics 365 Contact Center. This feature will reach public preview on November 14, 2025. How does this affect me? This…


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