Amazon Connect now supports the ability to configure agents with after contact work timeout settings for chat, tasks, emails, and callbacks. After contact work timeouts improve agent efficiency by time-boxing the amount of time each agent can spend doing after…

Amazon Bedrock now supports six new models spanning frontier reasoning and agentic coding: DeepSeek V3.2, MiniMax M2.1, GLM 4.7, GLM 4.7 Flash, Kimi K2.5, and Qwen3 Coder Next. These six models bring customers access to the most capable open weights…

Amazon Elastic Kubernetes Service (Amazon EKS) Auto Mode’s managed capabilities can now be configured as log delivery sources using Amazon CloudWatch Vended Logs. This integration enables customers to monitor and troubleshoot their EKS Auto Mode clusters more effectively by automatically…

Amazon DocumentDB (with MongoDB compatibility) is now available in the Asia Pacific (Melbourne) region adding to the list of available regions where you can use Amazon DocumentDB. Amazon DocumentDB is a fully managed, native JSON database that makes it simple…

Amazon Relational Database Service (Amazon RDS) for MariaDB now supports community MariaDB minor versions 10.6.25, 10.11.16, 11.4.10, and 11.8.6. We recommend that you upgrade to the latest minor versions to fix known security vulnerabilities in prior versions of MariaDB, and…

AWS Elastic Beanstalk now enables you to use GitHub Actions to automatically deploy web applications when you push code or configuration changes to your GitHub repository, streamlining your continuous integration and continuous deployment (CI/CD) pipeline for scalable web applications. GitHub…