Amazon S3 Vectors is now available in the AWS European Sovereign Cloud (Germany) Region. Amazon S3 Vectors is purpose-built vector storage for AI agents, inference, Retrieval Augmented Generation (RAG), and semantic search at billion-vector scale. S3 Vectors is designed to…

Amazon Relational Database Service (Amazon RDS) for SQL Server now supports publishing SQL Server Audit logs to CloudWatch. SQL Server Audit is a native SQL Server feature that allows tracking and logging events that occur on the Database Engine. On Amazon…

Amazon Connect Customer now lets you generate capacity plans at the interval level (15-minute or 30-minute intervals), giving workforce planners visibility into more granular staffing requirements across Voice, Chat, Task, and Email channels. Interval-level plans capture how demand shifts throughout…

Amazon Connect Customer now supports exporting cases to a CSV file directly from the agent workspace, making it easier to share case data with internal teams and external stakeholders such as vendors, legal teams, or business partners. Agents can filter…