Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Amazon Connect now provides eight new metrics to measure and improve AI agent performance

Amazon Connect now provides eight new metrics to measure and improve AI agent performance, including goal success rate, faithfulness score, and tool selection accuracy. These metrics offer visibility into the quality of AI-driven customer interactions, enabling measurement and continuous improvement…

Modern Workspace Pro 25 April 2026No Comments

Amazon Web Services

Amazon Bedrock AgentCore Gateway and Identity support VPC egress

Amazon Bedrock AgentCore Gateway and Identity now provide secure and controlled egress traffic management for your applications, enabling seamless communication with resources in your Virtual Private Cloud (VPC). VPC egress for AgentCore Gateway targets and Identity credential providers are offered…

Modern Workspace Pro 24 April 2026No Comments

Amazon Web Services

AWS Marketplace Management Portal now supports bank account deletion

AWS Marketplace sellers can now delete bank accounts directly from the Payment Settings page in the AWS Marketplace Management Portal (AMMP). This new self-service capability addresses a long-standing gap in payment account management, allowing sellers to remove ACH-type and SWIFT-type…

Modern Workspace Pro 24 April 2026No Comments

Microsoft 365 suite SharePoint Online

eSignature for Microsoft 365 – Recipient groups [MC1290821]

Message ID: MC1290821 [Introduction]We are introducing recipient groups for eSignature in Microsoft 365. Recipient groups allow a single recipient slot to be assigned to multiple people, where the first person to sign fulfills the signing requirement. This update helps make…

Modern Workspace Pro 24 April 2026Admin impact, New feature, Stay informed, User impactNo Comments

Microsoft 365 apps

Microsoft Outlook: Copilot account switcher in the Outlook side pane [MC1290822]

Message ID: MC1290822 [Introduction]Microsoft is introducing a Copilot account switcher in the Copilot side pane in the new Outlook for Windows. The account switcher shows the active Copilot‑enabled account and allows users to change the Copilot account used in the…

Modern Workspace Pro 24 April 2026Admin impact, New feature, Plan for change, User impactNo Comments

SharePoint Online

Create a line-of-business SharePoint Embedded app on SharePoint admin center [MC1290827]

Message ID: MC1290827 [Introduction] We are introducing a unified Apps experience for SharePoint Embedded in the SharePoint admin center. This update simplifies app creation, and installation by centralizing the app lifecycle and reducing dependency on Global administrators. SharePoint Embedded administrators…

Modern Workspace Pro 24 April 2026Admin impact, New feature, Stay informedNo Comments

Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…