Posted inGoogle Cloud Platform
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Advanced Voice and Chat Agent Analytics on Omnichannel Historical Bot Dashboard [MC1183553]
Message ID: MC1183553 We are announcing advanced voice and chat agent analytics on the Omnichannel Historical Bot Dashboard in Dynamics 365 Contact Center. This feature will reach general availability on December 5, 2025.How does this affect me?This feature enhances the…

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