Dynamics 365 Contact Center – Use representatives for commercial proactive engagement [MC1163122]

Dynamics 365 Contact Center – Use representatives for commercial proactive engagement [MC1163122]

Message ID: MC1163122 (Updated) Update: Release of this feature has been postponed; we will announce a new date in the future. We are announcing the ability to create proactive engagements within Dynamics 365 Contact Center that complies with the Telephone…
Microsoft 365 Copilot: Information about billing plan setup for Microsoft 365 Copilot Chat [MC1164380]

Microsoft 365 Copilot: Information about billing plan setup for Microsoft 365 Copilot Chat [MC1164380]

Message ID: MC1164380 [Introduction:]To streamline billing management and improve the admin experience, Microsoft is moving the setup of Pay-as-you-go (PAYG) billing plans for Microsoft 365 Copilot Chat from the Power Platform admin center to the Microsoft 365 admin center. While…
Microsoft Teams admin center: Permission and privilege levels for apps and agents [MC1164379]

Microsoft Teams admin center: Permission and privilege levels for apps and agents [MC1164379]

Message ID: MC1164379 [Introduction:]To help IT admins make faster, more informed decisions about app approvals, we’re enhancing the App details page in Microsoft Teams admin center. In addition to listing requested permissions, the page will now display a risk rating…
Amazon ECS now supports one-click event capture and event history querying in the AWS Management Console

Amazon ECS now supports one-click event capture and event history querying in the AWS Management Console

Amazon Elastic Container Services (Amazon ECS), a fully managed container orchestration service, now provides one-click event capture and event history querying directly in the AWS Management Console. ECS lifecycle events, including service action events and task state changes, provide visibility…