Posted inMicrosoft Teams
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Real time coaching with Quality Assurance Agent [MC1338796]
Message ID: MC1338796 We are announcing the ability to deliver real-time coaching with Quality Assurance Agent in Dynamics 365 Contact Center. This feature will reach general availability on June 30, 2026.How does this affect me?The quality evaluation skill of the…

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