Amazon Connect Customer can now fill in the step-by-step guides that agents complete after a contact, using information extracted from customer conversations, such as booking identifiers, claim numbers, and conversation summaries. Managers can set which information populates each form field.…

The Amazon S3 Express One Zone storage class is now available in 4 additional AWS Regions: Europe (London), Asia Pacific (Jakarta), Asia Pacific (Hong Kong), and Africa (Cape Town). Amazon S3 Express One Zone is a high-performance, single-Availability Zone storage…

Starting today, you can deliver web applications built on AWS Lambda Web Functions through CloudFront's global edge network.   With CloudFront in front of a Lambda Web Function, you get TLS termination at the edge for lower latency and faster…

Starting today, AWS customers in the United States can use a US bank account to sign up for AWS and pay for their AWS services through ACH direct debit. This feature provides a convenient and secure way to manage AWS…

Announcing consumption-based pricing for short-term memory in Amazon Bedrock AgentCore Amazon Bedrock AgentCore memory now prices short-term memory (STM) based on the data your agents ingest, retrieve, and store, replacing the previous flat rate per event. AgentCore memory gives agents…