![Dynamics 365 Contact Center – Enable deep noise suppression [MC1163721]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-conojeghuo-173294-1024x683.webp "Dynamics 365 Contact Center – Enable deep noise suppression [MC1163721] 1")
We are announcing the ability to enable deep noise suppression in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
How does this affect me?
The AI-powered deep noise suppression feature automatically detects and suppresses unwanted audio elements in voice calls, while preserving clear voice transmission. Admins can enable this feature for the entire organization.
What action do I need to take?
This message is for awareness and no action is required.
If you would like more information on this feature, please visit the Enable deep noise suppression article.
Source: Microsoft
![Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh [MC1163732]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pixabay-274192-96x96.webp "Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh [MC1163732] 6")
![Dynamics 365 Contact Center – Select a representative automatically in consult to queue [MC1163735]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-canvastudio-3153198-96x96.webp "Dynamics 365 Contact Center - Select a representative automatically in consult to queue [MC1163735] 7")