Microsoft Teams: AI Interpreter (simultaneous) quality improvements and new Traditional Chinese support [MC1267977]

Microsoft Teams: AI Interpreter (simultaneous) quality improvements and new Traditional Chinese support [MC1267977]

Message ID: MC1267977 [Introduction]We’re updating AI Interpreter in Microsoft Teams to deliver more accurate and consistent real-time interpretation. These improvements enhance recognition of people’s names and common industry terminology, and Interpreter will now use your organization’s Custom Dictionary from the…
Microsoft Loop: Retirement of Copilot‑generated Recaps [MC1267976]

Microsoft Loop: Retirement of Copilot‑generated Recaps [MC1267976]

Message ID: MC1267976 [Introduction]Microsoft Loop will retire the Copilot‑generated Recap option. This change simplifies the Recap experience by focusing on manual creation and editing, while allowing Microsoft to continue investing in other Copilot capabilities across Microsoft 365. The retirement applies…
Dynamics 365 Contact Center – Get queue availability data from customer service representative availability APIs [MC1267957]

Dynamics 365 Contact Center – Get queue availability data from customer service representative availability APIs [MC1267957]

Message ID: MC1267957 We are announcing the ability to get queue availability data from customer service representative availability APIs in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This…