Posted inDynamics 365 Apps
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Analyze adherence history to optimize workforce planning [MC1189137]
Message ID: MC1189137 We are announcing the ability to analyze adherence history to optimize workforce planning in Dynamics 365 Contact Center. This feature will reach general availability on December 22, 2025. How does this affect me? The Adherence History Report…
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