Amazon Connect Global Resiliency now supports cross-region routing of contacts to agents across two linked AWS regions. For example, a contact arriving in US East (N. Virginia) is offered to the longest-available matching agent whether that agent is in US…

Amazon DocumentDB (with MongoDB compatibility) now supports in-place major version upgrades (MVU) directly from engine versions 3.6 and 4.0 to version 8.0. This upgrade capability removes the need for intermediate version upgrades and allows you to upgrade your version 3.6…

Amazon Kinesis Data Streams now delivers streaming data directly to general purpose Amazon S3 buckets, providing the easiest way to ingest and deliver streaming data to S3 without building or managing delivery pipelines. S3 general purpose delivery reduces data delivery…

Amazon Web Services (AWS) has expanded the regional availability for Amazon WorkSpaces Applications. Starting today, AWS customers can deploy their applications and desktops in the Europe (Zurich), Asia Pacific (Osaka), and Canada West (Calgary) Regions and stream them using WorkSpaces…

Amazon MSK Connect (Amazon Managed Streaming for Apache Kafka Connect) supports restarting newly created connectors and their tasks, enabling fast recovery for streaming data pipelines. Amazon MSK Connect is a fully managed service that allows you to deploy, monitor, and…