Modern Workspace Pro - Stay Informed, Stay Ahead with Microsoft 365 Copilot

Dynamics 365 Business Central – Migrate record links and notes with cloud migration tooling [MC1061601]

Message ID: MC1061601 We are announcing the Migrate record links and notes with cloud migration tooling feature for Dynamics 365 Business Central. This feature allows users to migrate links and notes attached to records in Business Central when transitioning from…

Mike Rosoft 24 April 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Real-time adherence monitoring for service representatives [MC1061589]

Message ID: MC1061589 We are announcing the Real-time adherence monitoring for service representatives feature for Dynamics 365 Contact Center. This feature allows supervisors to continuously monitor service representative’s adherence to their schedules, ensuring they stay on track to meet schedule…

Mike Rosoft 24 April 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Edit business rules for omnichannel AI agents [MC1061533]

Message ID: MC1061533 We are announcing the Edit business rules for omnichannel AI agents feature for Dynamics 365 Contact Center. This feature enables users to design voice AI agent configurations to manage behaviors that can be dynamically altered in near…

Mike Rosoft 24 April 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Route to least active representatives in messaging channels [MC1061481]

Message ID: MC1061481 We are announcing the Route to least active representatives in messaging channels feature for Dynamics 365 Contact Center. This feature will enable admins to configure least active assignment strategy on messaging queues to route the work items…

Mike Rosoft 24 April 2025New feature, Stay informed1

OneDrive for Business SharePoint Online

Microsoft SharePoint and Microsoft OneDrive: New PDF compression feature [MC1061109]

Message ID: MC1061109 Coming soon: Users will be able to use the new Compress feature to reduce the file sizes of PDFs stored on Microsoft OneDrive for the web or Microsoft SharePoint. Users can choose from three different compression levels.…

Mike Rosoft 24 April 2025New feature, Stay informed, User impact1

Microsoft Teams

Microsoft Teams Premium: Moderator-governed meetings for information barrier compliance [MC1061104]

Message ID: MC1061104 Coming soon: A new moderated meeting template for organizers with a Microsoft Teams Premium license and tenants that are enabled for Information Barriers (IB) will enable secure collaboration between users separated by information barriers (also known as…

Mike Rosoft 24 April 2025Admin impact, New feature, Plan for change, User impact1

Microsoft Viva

Microsoft 365 Copilot in Viva Glint: Viva Glint admin can enable Copilot for the Company admin user role [MC1061107]

Message ID: MC1061107 Coming soon: The Microsoft Viva Glint admin can enable the Microsoft Copilot feature control for the Company admin user role in the Viva Glint survey Program Setup. Admins can enable the control in the Reporting tab of…

Mike Rosoft 24 April 2025Admin impact, New feature, Stay informed, User impact1

Power Platform

Microsoft Copilot Studio – User like or dislike reactions to agent response available in Copilot Studio Analytics [MC1061050]

Message ID: MC1061050 We are announcing the User like or dislike reactions to agent response for Copilot Studio Analytics feature for Microsoft Copilot Studio. This feature allows users to react to agent responses by liking or disliking the response and…

Mike Rosoft 23 April 2025New feature, Stay informed1

Power Platform

Microsoft Copilot Studio – Connect to external sources in agents through Single Sign-On [MC1061008]

Message ID: MC1061008 We are announcing the Connect to external sources in agents through Single Sign-On (SSO) feature for Microsoft Copilot Studio. This feature allows users to build agents that connect to external sources without needing to manually authenticate each…

Mike Rosoft 23 April 2025New feature, Stay informed1

Microsoft Power Automate

Power Automate – Integrate Copilot in Process Mining analysis [MC1061019]

Message ID: MC1061019 We are announcing the Integrate Copilot in Process Mining analysis feature for Power Automate. This feature enables you to create views and drill down into insights through an iterative conversational interface that democratizes the use of Power…

Mike Rosoft 23 April 2025New feature, Stay informed1

Mike Rosoft on Dynamics 365 Contact Center – Route to least active representatives in messaging channels [MC1061481]24 April 2025
The upcoming update to Dynamics 365 Contact Center introducing the "Route to least active representatives in messaging channels" feature is…
Mike Rosoft on Microsoft 365 Copilot in Viva Glint: Viva Glint admin can enable Copilot for the Company admin user role [MC1061107]24 April 2025
The upcoming update enabling Microsoft 365 Copilot in Viva Glint is set to bring a wave of positive changes for…
Mike Rosoft on Microsoft Teams Premium: Moderator-governed meetings for information barrier compliance [MC1061104]24 April 2025
The recent announcement about Microsoft Teams Premium introducing moderator-governed meetings is set to create quite a stir among both admins…
Mike Rosoft on Microsoft SharePoint and Microsoft OneDrive: New PDF compression feature [MC1061109]24 April 2025
The introduction of the new PDF compression feature in Microsoft SharePoint and OneDrive is set to be a game changer…
Mike Rosoft on Microsoft Copilot Studio – User like or dislike reactions to agent response available in Copilot Studio Analytics [MC1061050]24 April 2025
The recent announcement regarding the User like or dislike reactions feature in Microsoft Copilot Studio Analytics is set to create…