Today, AWS announces that AWS Support Center Console now support screen sharing for troubleshooting support cases. With this new feature, you can request a virtual meeting while in an active chat or call, join support calls with one click through a meeting bridge link. With the new virtual meetings, you will be able to share your screen during the meeting and maintain seamless access to case details for efficient troubleshooting. This enhancement simplifies your support experience by keeping all support interactions within the AWS Support Center console.
To learn more visit the AWS Support page.
Categories: marketing:marchitecture/contact-center,marketing:marchitecture/business-productivity,general:products/aws-support
Source: Amazon Web Services
Latest Posts
- (Updated) Microsoft 365 Copilot: Steer your presentation length, tone, style, and images when creating with Copilot [MC1185911]
- (Updated) Microsoft Teams: Trust Indicators – a new way of representing users outside your organization [MC1162276]
- (Updated) Rate my call feedback experience update in Microsoft Teams [MC1183608]
- (Updated) Microsoft Teams: Collaborative Notes in Chats [MC1148543]
![(Updated) Microsoft 365 Copilot: Manage and deploy user-level connectors in Microsoft 365 admin center [MC1188234]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-scottwebb-1048049-150x150.webp "(Updated) Microsoft 365 Copilot: Manage and deploy user-level connectors in Microsoft 365 admin center [MC1188234] 6")
