(Updated) Microsoft 365 Copilot: Email triage with pin, flag, archive, and mark read [MC1193695]

Message ID: MC1193695 (Updated)

Updated February 6, 2026: We have added a link to a support article. Thank you for your patience. 

[Introduction:]

Managing email just got easier. Microsoft 365 Copilot now supports natural language commands to help users pin or unpin important messages, flag or unflag items, mark tasks complete, archive clutter, and mark emails as read or unread. This enhancement is designed to streamline inbox management and help users stay focused on what matters most.

A Microsoft 365 Copilot license is required to access this feature.

Supported platforms: Available via Microsoft 365 Copilot Chat (Work mode). When used within Outlook, it’s supported on Classic and New Outlook for Windows, Outlook on the web, Outlook for Mac, and Outlook mobile (iOS and Android).

[When this will happen:]

• Public Preview (Worldwide): Rollout begins mid-December 2025 and is expected to complete by early January 2026.
• General Availability (Worldwide): Rollout begins mid-December 2025 and is expected to complete by mid-February 2026 (previously late January).

[How this affects your organization:]

Who is affected: Users with Microsoft 365 and Copilot licenses who use Outlook for email management.

What will happen:

• Users can use natural language to
  • Pin or unpin emails.
  • Flag or unflag messages.
  • Mark tasks as complete.
  • Archive emails.
  • Mark emails as read or unread.
• These features will be available by default for licensed users.
• No changes to existing admin policies are required.

[What you can do to prepare:]

• Ensure users have the appropriate Microsoft 365 and Copilot licenses.
• Communicate this update to helpdesk and support teams.
• Update internal documentation if you detail email management features.
• No additional configuration is required for rollout.
• Review the following support article: Triage Email with Microsoft 365 Copilot in Outlook – Microsoft Support

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

Source: Microsoft

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