![Dynamics 365 Contact Center – Evaluation Retry Capability [MC1403380]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-helenalopes-933964-1024x683.webp "Dynamics 365 Contact Center - Evaluation Retry Capability [MC1403380] 1")
We are announcing the ability to enhance troubleshooting with improved error messaging and evaluation retries in the Dynamics 365 Contact Center. This feature will reach general availability on July 24, 2026.
How does this affect me?
This feature will provide defined, actionable details for errors/failures by:
- Displaying intuitive and actionable error messaging to support troubleshooting when needed and provide clear next steps.
- Providing the ability for supervisors to retry failed evaluations directly from the evaluation grid view.
This message is for awareness, and no action is required.
Source: Microsoft
Latest Posts
- (Updated) Microsoft Viva Engage: Flexible targeting of Storyline Announcements [MC1183013]
- Microsoft Viva: Agent flexible query in Analytics Workbench [MC1403410]
- Update to Microsoft Enterprise Content Delivery Network (eCDN) analytics data retention (360 days to 180 days) [MC1403404]
- Microsoft Purview compliance portal: View-only role management enhancements [MC1403403]
![Data Privacy: Microsoft Online Services Subprocessor Disclosure [MC1403210]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-paduret-1193743-150x150.webp "Data Privacy: Microsoft Online Services Subprocessor Disclosure [MC1403210] 6")
![Required update for organizational authentication in Excel Power Query (Entra ID) [MC1403409]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-ben-neale-123878-380337-150x150.webp "Required update for organizational authentication in Excel Power Query (Entra ID) [MC1403409] 7")