MC1448890: Power Automate Retires Legacy Chatbot Experience

MWPRO IMPACT SCORE
OPERATIONAL IMPACT
22
0 25 50 75 100
LOW IMPACT • MONITOR ONLY
Recommended Action:
No immediate action needed. Keep this on your radar.
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Primary Audience

Power Platform AdminsIT ManagersService Owners
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
The legacy chatbot in the Power Automate portal will be removed on 2 September 2026, but Microsoft states no action is needed. Admin impact is low because core flows and services remain unaffected. Users who used the chatbot will notice its removal, so some awareness may be needed. Urgency is moderate due to the clear date, but no configuration or migration is required, making effort minimal.
15
🛡️ Admin Impact
20
👥 User Impact
35
Urgency
10
🔧 Effort
ℹ️ WHAT YOU NEED TO KNOW
📌

AT A GLANCE

The legacy chatbot in the Power Automate portal is being retired, so users will lose access to it next month.
👥

END USERS

Users will no longer be able to use the legacy chatbot in Power Automate.
🛡️

IT ADMINS

No immediate admin action required.
📅

ROLLOUT TIMELINE

Upcoming:
September 2026

📢 Official Microsoft Message Center Announcement


Power Automate – Legacy chatbot retirement
Message ID: MC1448890 (Updated)
Starting on September 2, 2026, the legacy chatbot experience in the Power Automate portal will no longer be available.

How does this affect me?
Users will be unable to access the legacy chatbot within the Power Automate portal. Access to help, documentation, and support resources is available through the Help (?) menu in the top-right corner of the command bar.

This change does not affect existing flows, support channels, or other Power Automate functionality.

What action do I need to take?
This message is for awareness, and no action is required.

Source: Microsoft Message Center • Analysed by MWPro

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