MC1462460: Microsoft Entra Shifts My Account and Identity Self-Service to Unified cloud.microsoft Domain

MWPRO IMPACT SCORE
OPERATIONAL IMPACT
54
0 25 50 75 100
HIGH IMPACT • REVIEW RECOMMENDED
Recommended Action:
Review the update and plan any required actions before rollout.
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Primary Audience

Tenant AdminsMicrosoft 365 AdminsAzure AdminsSecurity TeamsIT ManagersService Owners
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
The change moves multiple Entra self-service sites to a new domain, requiring firewall and allowlist updates in some environments. Although users will be redirected automatically and workflows stay the same, admins must validate network and security policies and update documentation before November 2026. This is primarily an admin-focused update involving system and documentation checks rather than functional changes for users.
65
🛡️ Admin Impact
20
👥 User Impact
60
Urgency
55
🔧 Effort
ℹ️ WHAT YOU NEED TO KNOW
📌

AT A GLANCE

Microsoft is moving Entra self-service portals to a new domain: myaccount.cloud.microsoft. Check your network settings if you restrict domains.
👥

END USERS

Users will be redirected automatically; no major end-user change expected.
🛡️

IT ADMINS

Review and update allowlists for *.cloud.microsoft and check any internal documentation mentioning old URLs.
📅

ROLLOUT TIMELINE

Upcoming:
Late November 2026

📢 Official Microsoft Message Center Announcement


Microsoft Entra: Domain update for My Account and identity self-service experiences
Message ID: MC1462460

[What and why]

We’re updating the domain used for Microsoft Entra identity and access management self-service experiences. As part of this change, myaccount.microsoft.com will move to myaccount.cloud.microsoft. Experiences currently hosted on separate domains will also be consolidated under the myaccount.cloud.microsoft domain.

The following experiences are included in this update:

  • myaccount.microsoft.com
  • myapps.microsoft.com
  • myaccess.microsoft.com
  • mystaff.microsoft.com

This change provides a more consistent and unified access point for identity and access management self-service experiences while supporting ongoing improvements to our service infrastructure.

[Rollout schedule]

  • General Availability (Worldwide): Beginning in late November 2026 and expected to complete in late November 2026

[Impact on your organization]

Who is affected

  • Users who access Microsoft Entra self-service identity and access management experiences
  • Administrators who manage network, proxy, firewall, or endpoint allowlists

Platforms and services

  • Microsoft Entra
  • Web

What will happen

For users

  • No action is required.
  • Users accessing supported experiences will be automatically redirected to the new domain.
  • Core functionality and existing workflows will remain unchanged.
  • Over time, self-service identity and access management experiences will be available through a unified domain experience.

For administrators

  • Most organizations are not expected to require configuration changes.
  • Organizations that manage network, proxy, firewall, or endpoint allowlists should verify that required cloud.microsoft domains are accessible.
  • Failure to allow required domains may result in users being unable to access these experiences after the rollout.

[Action required and recommendations]

Recommended actions for administrators

Before rollout begins:

  • Review network, proxy, firewall, and endpoint policies that restrict access to Microsoft services.
  • Verify that *.cloud.microsoft is included in required allowlists where applicable.
  • Confirm that access to myaccount.cloud.microsoft is not blocked within your environment.
  • Review internal documentation or user guidance that references the existing URLs and update as needed.

No action is required for users.

Learn more

[Compliance considerations]

No compliance considerations identified. Review as appropriate for your organization.

Source: Microsoft Message Center • Analysed by MWPro

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