MC1490912: Microsoft Teams Adds Call Quality Feedback Surveys to Teams Rooms on Android

MWPRO IMPACT SCORE
OPERATIONAL IMPACT
38
0 25 50 75 100
MODERATE IMPACT • ASSESS BUSINESS IMPACT
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Primary Audience

Teams AdminsMicrosoft 365 AdminsIT ManagersService Owners
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
This is a new Teams Rooms on Android feature introducing post-meeting call quality surveys starting November 2026. Admins should review the impact on room experiences, update devices and inform users that surveys will appear. The feature enables by default and requires minimal setup, so admin effort is moderate. User impact is moderate as the change introduces a new post-meeting interaction but does not alter core meeting behaviour.
45
🛡️ Admin Impact
35
👥 User Impact
30
⚡ Urgency
35
🔧 Effort
ℹ️ WHAT YOU NEED TO KNOW
📌

AT A GLANCE

Teams Rooms on Android will start showing post‑meeting surveys for call quality feedback. It’s worth reviewing how this affects meeting room use and device updates.
👥

END USERS

Users may see short call quality surveys after meetings on Teams Rooms on Android.
🛡️

IT ADMINS

Review room experiences, update Android devices, and inform users about upcoming feedback prompts.
📅

ROLLOUT TIMELINE

Upcoming:
November 2026

📢 Official Microsoft Message Center Announcement


Microsoft Teams: Call quality feedback surveys for Teams Rooms on Android
Message ID: MC1490912

[What and why]

To help improve meeting experiences and provide organizations with insights into call quality, Microsoft Teams is introducing call quality feedback (CQF) surveys for Microsoft Teams Rooms on Android. These surveys allow users to rate the quality of calls and meetings and provide feedback about audio, video, and screen-sharing experiences. Customer feedback collected through these surveys helps Microsoft improve Teams meeting quality and reliability across devices and services.

This message is associated with Microsoft 365 Roadmap ID 543713.

[Rollout schedule]

  • General Availability (Worldwide): Beginning in November 2026

[Impact on your organization]

Who is affected

  • Organizations using Microsoft Teams Rooms on Android devices.
  • Users who participate in meetings on Teams Rooms on Android devices.

Platforms/Services

  • Microsoft Teams
  • Microsoft Teams Rooms on Android
  • Teams admin center (for device app updates)

What will happen

  • Users will periodically see a call quality feedback survey after meetings end on Teams Rooms on Android devices.
  • Users can provide feedback on call quality, video quality, audio quality, and screen-sharing experiences.
  • Feedback will be used by Microsoft to improve Teams products and services.
  • The experience aligns with existing call quality surveys already available in Teams Rooms on Windows and other Teams clients.
  • The feature becomes available after eligible Teams Rooms on Android devices are updated to the required app version.
  • The feature is enabled by default once available.

[Action required/Recommendations]

No admin action is required before rollout.

Recommended actions:

  • Review how this change may affect meeting room experiences in your organization.
  • Update Teams Rooms on Android devices to the latest supported application version through the Teams admin center.
  • Inform users that they may be prompted to provide call quality feedback after meetings.
  • Update internal training materials and support documentation as appropriate.

Learn more

[Compliance considerations]

QuestionAnswer
Does the change store new customer data?Yes. Users can submit call quality feedback through post-meeting surveys. The post does not specify storage location, retention, or storage duration.

Source: Microsoft Message Center • Analysed by MWPro

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