MWPRO IMPACT SCORE
OPERATIONAL IMPACT
61
0
25
50
75
100
HIGH IMPACT • REVIEW RECOMMENDED
Recommended Action:
Review the update and plan any required actions before rollout.
Review the update and plan any required actions before rollout.
What is MWPro Impact Score?
Watch our 60‑second explainer
Primary Audience
Microsoft 365 AdminsDynamics 365 AdminsIT ManagersService Owners
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
This is a confirmed retirement notice for the Dynamics 365 Sales Insights standalone add-on, with end of support on 1 November 2026. While existing customers can continue through their current contract term, licence planning and transition to Sales Premium will be required before renewal. User experience impact is moderate as functionality remains available within Sales Premium, but administrators must handle licensing and communication changes.
70
Admin Impact
40
User Impact
60
Urgency
65
Effort
WHAT YOU NEED TO KNOW
AT A GLANCE
Dynamics 365 Sales Insights add-on is being retired on 1 November 2026. Its features are already included in Sales Premium, aiming to simplify licensing.
END USERS
No major end-user change expected.
IT ADMINS
Review current Sales licensing before renewal and plan a move to Sales Premium if Sales Insights features are needed.
ROLLOUT TIMELINE
Upcoming:
November 2026
November 2026
📢 Official Microsoft Message Center Announcement
Dynamics 365 Sales – Information regarding the retirement of the Dynamics 365 Sales Insights standalone add-on
Message ID: MC1502773
Starting November 1, 2026, Dynamics 365 Sales Insights as a standalone add-on will have reached end of support. Sales Insights is a legacy offering whose capabilities are already included in Sales Premium.
Sales Premium delivers the Sales Insights capabilities at the same price as the Sales Enterprise + Sales Insights combination. It also includes Copilot Credits, additional Dataverse storage capacity, and access to new Sales Premium capabilities. This change is intended to reduce licensing complexity.
How does this affect me?
Existing Sales Insights customers will retain access through the end of their current contract term, with no immediate disruption from this retirement.
At renewal, the Sales Insights add-on will no longer be available. Customers who want to continue using Sales Insights capabilities should transition to Dynamics 365 Sales Premium. Customers who do not need those capabilities may continue with Dynamics 365 Sales Enterprise.
What action do I need to take?
To prepare for this change:
- Before renewal, review your Dynamics 365 Sales licensing with your Microsoft account team or partner.
- Identify users who rely on Sales Insights capabilities, confirm pricing under your agreement, and plan the license transition to Dynamics 365 Sales Premium if you want to retain those capabilities.
Source: Microsoft Message Center • Analysed by MWPro
