MC1069563: Microsoft 365 Admin Center Adds Message Consumption Report to Track Copilot Chat Pay-as-You-Go Costs

MWPRO IMPACT SCORE
OPERATIONAL IMPACT
42
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MODERATE IMPACT • ASSESS BUSINESS IMPACT
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Primary Audience

Microsoft 365 AdminsIT ManagersService OwnersTenant Admins
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
The rollout of the new usage report is active and the timeline has been pushed from January to April–May 2027. Admins gain a preview report for metered Microsoft 365 Copilot Chat billing data with alerts for message overuse, but no configuration is needed before rollout. The change affects reporting and cost visibility, mostly impacting admin monitoring rather than users, and planning urgency is modest due to the new later schedule.
55
🛡️ Admin Impact
20
👥 User Impact
40
⚡ Urgency
35
🔧 Effort
ℹ️ WHAT YOU NEED TO KNOW
📌

AT A GLANCE

A new Message consumption usage report in the admin centre helps track metered Microsoft 365 Copilot Chat costs in pay‑as‑you‑go setups. It offers preview insights into billed message volumes and user activity.
👥

END USERS

No major end-user change expected.
🛡️

IT ADMINS

Admins may want to review the new Message consumption report and alert relevant agent managers.
📅

ROLLOUT TIMELINE

Available:
Public Preview

📢 Official Microsoft Message Center Announcement


Microsoft 365 admin center: Usage reports to manage metered consumption costs for Microsoft 365 Copilot Chat (preview)
Message ID: MC1069563 (Updated)

Updated October 28, 2026: We have updated the timeline below. Thank you for your patience.

To help you manage metered consumption costs for Microsoft 365 Copilot Chat, we will introduce a new Message consumption usage report in the Microsoft 365 admin center. The new report will give you visibility into billed messages associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes total messages consumed, cumulative and daily time series, and messages per user, per billing policy, per agent, and per agent-user pair. The new report will roll out in preview. During the preview stage, the report will display a maximum of 30 days of message consumption history. Usage information from prior to May 3, 2025, will not be available in the report.

This message refers to Microsoft Copilot in a pay-as-you-go model. A Microsoft Copilot license is not required.

This message is associated with Microsoft 365 Roadmap ID 490738.

[When this will happen:]

Public Preview: Available now.

General Availability (Worldwide): We will begin rolling out in end of April 2027 (previously early January) and expect to complete by end of May 2027 (previously end of January).

[How this will affect your organization:]

After you have set up pay-as-you-go billing for Microsoft 365 Copilot, either in the Microsoft 365 admin center or the Microsoft Power Platform admin center, and you have enabled agent usage in your organization, you will see a new report including metrics for messages consumed at the levels of tenant, users, agents, and agent-user. To help you mitigate overspending, you will see alerts when users have consumed more than 2000 billed messages.

This new report will be on by default and will be available in the Microsoft admin center at Reporting > Usage > Microsoft 365 Copilot > Message consumption:

admin controls

[What you need to do to prepare:]

This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify any admins that manage agents on the integrated apps page about this feature.

Learn more: Microsoft 365 reports in the admin center – Message consumption

Source: Microsoft Message Center • Analysed by MWPro

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