Posted inMicrosoft Viva
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Select a representative automatically in consult to queue [MC1163735]
Message ID: MC1163735 We are announcing the ability to select a representative automatically in consult to queue in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?When service representatives select a…










![Dynamics 365 Contact Center - Select a representative automatically in consult to queue [MC1163735] 11 Dynamics 365 Contact Center – Select a representative automatically in consult to queue [MC1163735]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-canvastudio-3153198-1024x683.webp)
![Dynamics 365 Contact Center – Enable deep noise suppression [MC1163721] 12 Dynamics 365 Contact Center – Enable deep noise suppression [MC1163721]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-conojeghuo-173294-1024x683.webp)
![Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh [MC1163732] 13 Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh [MC1163732]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pixabay-274192-1024x683.webp)

![Power Platform - Record actual label values in Dataverse audit logs [MC1163694] 15 Power Platform – Record actual label values in Dataverse audit logs [MC1163694]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pachon-in-motion-426015731-18337644-1024x683.webp)
