Mike Rosoft

Dynamics 365 Contact Center – Use intent to select representatives to transfer conversations [MC1163093]

Message ID: MC1163093 We are announcing the ability to use Copilot's intent knowledge base to route conversations to the appropriate service representative in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this…

Modern Workspace Pro 1 October 2025New feature, Stay informed

Power Automate

Power Automate – Enable version control for desktop flows [MC1163091]

Message ID: MC1163091 We are announcing the ability to enable version control for desktop flows, allowing users to identify changes and their origins with version control in Power Automate for desktop. This feature will reach general availability on October 31,…

Modern Workspace Pro 1 October 2025New feature, Stay informed

Microsoft 365 Copilot: Version history now available in Copilot Pages [MC1162965]

Message ID: MC1162965 [Introduction:]We're introducing version history in Microsoft 365 Copilot Pages to help users confidently refine their work. This feature allows users to view and restore previous versions of a page—whether changes were made manually, through Copilot, or collaboratively.…

Modern Workspace Pro 1 October 2025Admin impact, New feature, Stay informed, User impact

Microsoft Viva

Viva Engage – Retirement of themes in user settings [MC1162958]

Message ID: MC1162958 [Introduction]Microsoft is retiring the themes feature in user settings for Viva Engage. This change removes the ability for users to personalize their Viva Engage interface with custom themes. While usage of themes is low across Viva Engage…

Modern Workspace Pro 1 October 2025Admin impact, Plan for change, Retirement, User impact

Microsoft Teams

New in Teams – open channels in dedicated windows [MC1162964]

Message ID: MC1162964 [Introduction] We're introducing a new productivity feature in Microsoft Teams: Open Channels in a New Window. This enhancement allows users to detach any channel from the main Teams client and view it in a separate window—supporting better…

Modern Workspace Pro 1 October 2025New feature, Stay informed, User impact

Microsoft Teams

Microsoft Teams admin center: Expanded security and compliance info for more apps and agents [MC1162951]

Message ID: MC1162951 [Introduction] To help you evaluate app trustworthiness more efficiently, the Teams Admin Center now surfaces security and compliance data—when available—for apps beyond Microsoft 365 certified or publisher-attested ones. Data from Microsoft Defender for Cloud Apps (MDA) supports…

Modern Workspace Pro 1 October 2025Admin impact, Feature update, Plan for change

MC1454388: Copilot Analytics Adds Experimental Labs Hub with Templates and Resources in Resources Section

MC1454397: Exchange Online Updates External Recipient Rate Limit Quotas for New, Trial, and Education Tenants

MC1454390: Microsoft Teams Removes Shifts Connection PowerShell Cmdlets in Module 7.9.0

MC1454373: Excel Retires =COPILOT Function and Shifts AI Capabilities to Copilot Side Pane

MC1454352: Dynamics 365 Customer Service Adds Knowledge and Process Adherence Validation in Quality Evaluations

MC1454385: OneNote for the Web Retires Loop Components and Replaces Them with Links to Loop Pages

MC1454381: Microsoft Viva Learning Adds AI Skills Navigator Content to Learning Agent for Conversational Discovery

MC1454387: Copilot Analytics Adds Experimental Labs Hub with Templates and Resources in Resources Section

MC1454378: Microsoft 365 Introduces Unified File Sharing with New Hero Link for Simplified Collaboration

MC1454352: Dynamics 365 Customer Service Adds Knowledge and Process Adherence Validation with Quality Evaluations