Amazon Elastic Kubernetes Service (Amazon EKS) now supports configuring parameters for Kubernetes control plane components including the scheduler, controller manager, and API server. You can tune pod placement strategies to improve resource utilization, adjust how quickly horizontal pod autoscaling responds…

Amazon Connect Customer now lets agents view and self-assign queued agent-first callbacks alongside emails, tasks, and chats. This gives agents the option to prioritize work that needs immediate follow-up or for which they already have relevant context. For example, an…

AWS Marketplace buyers can now configure category-based notifications and multi-channel delivery through AWS User Notifications. Previously, buyer email notifications were limited to the AWS account root email with no way to choose which categories you received or route them to…