Mike Rosoft

Amazon Connect launches new case APIs to link related cases, add custom related items, and search across them

Amazon Connect now allows you to programmatically enrich case data by linking related cases, attaching custom related items, and searching across them, so agents have the full context they need to resolve issues faster. For example, an airline can link…

Modern Workspace Pro 7 October 2025

Microsoft Teams

Microsoft Teams: Retirement of UKG and Blue Yonder managed connectors for Shifts [MC1166868]

Message ID: MC1166868 To streamline integration options and align with partner offerings, Microsoft is retiring the managed connectors for UKG and Blue Yonder in Microsoft Teams Shifts. This change supports a transition to more flexible and scalable integration methods, including…

Modern Workspace Pro 7 October 2025Admin impact, Plan for change, Retirement, User impact

Microsoft Teams

Microsoft Teams: Emojis in section names [MC1166877]

Message ID: MC1166877 [Introduction:]We’re introducing support for emojis in custom section names in Microsoft Teams. This update allows users to personalize and visually organize their workspace more expressively, aligning with familiar experiences from other collaboration platforms like Slack. Initially, this…

Modern Workspace Pro 7 October 2025Admin impact, New feature, Stay informed, User impact

Cloudflare

WAF – WAF Release – 2025-10-06

This week’s highlights prioritise an emergency Oracle E-Business Suite RCE rule deployed to block active, high-impact exploitation. Also addressed are high-severity Chaos Mesh controller command-injection flaws that enable unauthenticated in-cluster RCE and potential cluster compromise, plus a form-data multipart boundary…

Modern Workspace Pro 7 October 2025

Microsoft Viva

Access to Non-Native Viva Engage Network Ending October 13 2025 [MC1166851]

Message ID: MC1166851 Viva Engage (previously known as Yammer) networks are being upgraded. The retirement of 'legacy' networks and enforcement of mandatory upgrades were first announced via the Message center on September 1, 2022 (MC424414). Additional notification arrived via the…

Modern Workspace Pro 7 October 2025Plan for change, Retirement

Microsoft Viva

Microsoft Viva Copilot Analytics launches new agent dashboard [MC1166852]

Message ID: MC1166852 [Introduction] We’re introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents…

Modern Workspace Pro 7 October 2025Admin impact, New feature, Plan for change

MC1472214: Dynamics 365 Project Operations Adds Structured Change Order Management for Contracts

MC1472205: Dynamics 365 Project Operations Adds Invoice-Level Accounting Date Control

MC1472191: Power Automate Adds Custom Dashboard Tiles for Personalized Metrics

MC1472179: Dataverse Adds Support for Assigning Non-Power Platform Licensed Entra Users to Activities

MC1472159: Dynamics 365 Contact Center Adds Continuous Scheduling for Overnight Shifts

MC1472028: Outlook Adds Meeting Organizer Transfer for Eligible Meetings

MC1472022: Outlook for Mac Adds Purview Data Loss Prevention Support for Calendar Events

MC1472021: Outlook Mobile Adds Purview DLP Wait-on-Send Policy Support

MC1472023: Outlook Mobile Adds Purview Data Loss Prevention Support for Calendar Events

MC1472019: Outlook for Mac Adds Support for Microsoft Purview DLP Wait-on-Send Policies