Posts by Modern Workspace Pro

Amazon Aurora serverless — the autoscaling database that scales up to support your most demanding workloads and down to zero when you don't need it — just got faster and smarter, with up to 30% better performance than the previous…

Amazon Connect Outbound Campaigns now allows you to refresh campaign segments as frequently as every hour, reduced from the previous minimum of 24 hours. This enables campaigns to reach newly eligible customers throughout the day rather than waiting for the next daily run. With hourly segment refresh, your campaigns…

Amazon Connect Outbound Campaigns now allows you to dial contacts in configurable priority order based on up to 10 profile attributes for voice campaigns and voice activities in journeys. This helps you focus agent time on the most valuable customers or time-sensitive opportunities, improving campaign…