Amazon Connect Customer announces the general availability of agentic CX designer, a no-code canvas for designing and deploying AI-powered self-service experiences. You can now build and launch voice and digital experiences that bring agentic and deterministic AI together to transform…

Amazon RDS for SQL Server supports 18 additional SQL trace flags that you can enable through database parameter groups. Trace flags are configuration switches that modify SQL Server engine behavior — such as query optimizer cardinality estimation, lock escalation, statistics management,…