Microsoft Teams introduces efficiency mode to improve app responsiveness [MC1287373]

Microsoft Teams introduces efficiency mode to improve app responsiveness [MC1287373]

Message ID: MC1287373 [Introduction] Microsoft Teams is introducing Efficiency Mode, a performance-optimized experience designed for hardware-constrained devices. This change improves app responsiveness and meeting quality by adjusting resource usage based on device capabilities.This message applies to Teams for Windows desktop…
Microsoft Teams: Live chat will be renamed to Customer Connect [MC1287369]

Microsoft Teams: Live chat will be renamed to Customer Connect [MC1287369]

Message ID: MC1287369 [Introduction]Live chat in Microsoft Teams enables small and medium businesses to connect with customers through a chat widget embedded on their websites. Website visitors can chat directly with business employees, who receive and manage these conversations in…
Dynamics 365 Contact Center – Update representative presence on missed, rejected notification [MC1287358]

Dynamics 365 Contact Center – Update representative presence on missed, rejected notification [MC1287358]

Message ID: MC1287358 We are announcing an update to the ability in Copilot Service Admin Center (CSAC) to update admin settings for transitioning customer service representatives (CSR) presence on missing and rejecting a notification in Dynamics 365 Contact Center. This…
Auto upgrade of shared calendars from legacy MAPI model to modern REST model [MC1287370]

Auto upgrade of shared calendars from legacy MAPI model to modern REST model [MC1287370]

Message ID: MC1287370 [Introduction]Microsoft is introducing an automatic upgrade for shared calendars in Outlook and Exchange Online, transitioning from the legacy MAPI-based model to the modern REST-based model. This server-side upgrade will improve calendar sync reliability, performance, and consistency for…