Amazon Connect now allows you to test and simulate chat experiences in just a few clicks, making it easy to validate self-service chat interactions, customer service workflows, and their outcomes. For each test, you can configure the test parameters including…

Amazon RDS for Db2 is now available in the Asia Pacific (New Zealand) AWS Region. Amazon RDS for Db2 makes it easy to set up, operate, and scale Db2 databases in the cloud. Customers can deploy a Db2 database in…

Amazon S3 Vectors is now available in 17 additional AWS Regions: Africa (Cape Town), Asia Pacific (Hong Kong), Asia Pacific (Hyderabad), Asia Pacific (Jakarta), Asia Pacific (Malaysia), Asia Pacific (Melbourne), Asia Pacific (New Zealand), Asia Pacific (Osaka), Asia Pacific (Taipei),…

Amazon Relational Database Service (Amazon RDS) for SQL Server now offers Microsoft SQL Server Developer Edition in the AWS GovCloud (US) Regions. With Amazon RDS for SQL Server Developer Edition, customers can reduce costs associated with building and testing applications.…

Today, AWS End User Messaging announces support for Rich Communication Services (RCS) for Business. Traditional SMS arrives from a generic phone number that customers may not recognize, making it harder for businesses to build trust. RCS solves this by delivering…

Businesses want to send one-time passcodes (OTPs) because they are often the easiest and fastest way for customers to verify who they are. However, businesses are often surprised when it takes weeks or months to get phone numbers, complete carrier…