Amazon Connect Cases now supports AWS CloudFormation, enabling you to model, provision, and manage case resources as infrastructure as code. With this launch, administrators can create CloudFormation templates to programmatically deploy and update their Cases configuration—such as templates, fields, and…

Amazon Lex now offers a neural automatic speech recognition (ASR) model for English that delivers improved recognition accuracy for your voice bots. Trained on data from multiple English locales, the model excels at recognizing conversational speech patterns across diverse speaking…

Amazon Neptune Database now supports Graviton3-based R7g and Graviton4-based R8g instances for Amazon Neptune engine versions 1.4.5 or above, in Asia Pacific (Hong Kong), Asia Pacific (Osaka), Asia Pacific (Singapore), Canada (Central) and US West (N. California). R7g and R8g…

Starting today, Amazon Elastic Compute Cloud (Amazon EC2) X8aedz instances are available in Asia Pacific (Mumbai) and Asia Pacific (Seoul) regions. These instances are powered by 5th Gen AMD EPYC processors (formerly code named Turin). These instances offer the highest…