Microsoft 365 Copilot: New user license requests [MC940142]

Microsoft 365 Copilot: New user license requests [MC940142]

Message ID: MC940142

Coming soon: A new license request feature for Microsoft 365 Copilot will be widely available. This new capability allows users to request a Microsoft 365 Copilot license directly from their admin. This helps you efficiently assign unused licenses or purchase additional ones as needed. Global admins, license admins, and user admins will be able to manage these requests seamlessly in the Microsoft 365 admin center.

Microsoft will enable users to self-service purchase or request a license from you for Microsoft 365 Copilot, honoring your settings, from within Microsoft 365 apps like Microsoft Copilot. This message is related to MC853238 (Updated) Microsoft 365 admin center: New self-service purchase and trial settings (published August 2024, updated September 2024).

This message is also related to MC886385 Copilot for Microsoft 365 available for self-service purchase (November 2024).

[When this will happen:]

General availability (Worldwide): We will begin rolling out early December 2024 and expect to complete by mid-January 2025.

[How this will affect your organization:]

After this rollout, global admins, license admins and user admins will be able to manage license requests in the Microsoft 365 admin center, where you can approve or deny the request.

Notifications in the Microsoft 365 admin center of pending license requests from users:

admin controls

Admins can manage user requests in the Microsoft 365 admin center on the Licenses page:

admin controls

This change will be available by default to users. Admins can choose to set up their own custom license request process outside of Microsoft Admin Center (Use your own request process).

[What you need to do to prepare:]

License admins and user admins should familiarize themselves with the licensing process and self-service purchase settings at Manage self-service license requests in the Microsoft 365 admin center | Microsoft Learn.

Please be aware that Copilot for Microsoft 365 requires the users’ managed devices to be on the Current Channel or Monthly Enterprise Channel to enable experiences in desktop apps. If a user is not on the correct channel, they will not be able to use their license in their desktop applications and you as the admin will receive a notification.

Learn more

This rollout will happen automatically by the specified date with no admin action required before the rollout. Review your current configuration to determine the impact for your organization. You may want to notify your admins and users about this change and update any relevant documentation.

Source: Microsoft

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1 Comment

  1. Mike Rosoft

    The upcoming rollout of the new license request feature for Microsoft 365 Copilot is set to create a ripple effect that will benefit both admins and users. This feature allows users to directly request a license from their admins, which streamlines the process of assigning unused licenses or acquiring new ones. For users, this means a more efficient way to access the tools they need without the usual bureaucratic delays. Who wouldn’t appreciate a little less waiting and a little more doing?

    On the admin side, the ability to manage these requests within the Microsoft 365 admin center is a game-changer. Admins will receive notifications about pending requests, allowing for quick approvals or denials at their fingertips. This not only helps in better license management but also reduces the administrative burden, freeing up time for more strategic tasks, like planning the next office party—or at least, that’s what I would do!

    As for the impact of these changes, it’s likely to be significant. The self-service aspect empowers users, promoting a culture of autonomy and responsibility within the organization. It’s a win-win situation: users get faster access to the resources they need, while admins can manage licenses more effectively. Just imagine the joy of users getting their licenses approved quicker than they can say “Microsoft 365 Copilot”—and trust me, that’s a mouthful!

    I encourage everyone to share their thoughts on this update—how do you see it impacting your daily workflow? Will it make your life easier or are there concerns? Let’s get the conversation going! And for more insights, don’t forget to check out other posts on mwpro.co.uk.

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