Availability Degradation accessing Search in UK regions

Final update
Mauro Ottaviani, 12/20/2024 11:57:15 PM

The issue is now fully mitigated. Our engineers will be investigating this further to learn from and reduce the risk of potential recurrences. We apologize for the impact this had on our customers.

Update
Mauro Ottaviani, 12/20/2024 11:19:59 PM

Our mitigation has been applied and we’re currently monitoring our telemetry and evaluating its effectiveness.

Update
Mauro Ottaviani, 12/20/2024 9:57:45 PM

We continue to observe reduced impact and have identified a likely cause of the issue. We are now working to mitigate the issue.

Update
Mauro Ottaviani, 12/20/2024 7:54:37 PM

We are observing reduced impact but our engineers are still working to understand and mitigate the issue.

Initial communication
Mauro Ottaviani, 12/20/2024 5:59:23 PM

Accessing Search in UK regions may fail with error Could not find location for service 00000010-0000-8888-8000-000000000000 and hostType undefined.. We’re aware of the issue and are actively investigating possible mitigations.