Message ID: MC1002406
Note: If you are not using frontline worker functionality, you can safely ignore this message.
We are pleased to announce new weekly Microsoft Teams Frontline Customer Office Hours: A dedicated time for you to engage directly with the product team to support Teams deployments for your frontline workers.
Objective: This initiative aims to enhance live customer engagement and satisfaction by:
- Addressing deployment-related questions in real time
- Providing direct support to ensure smooth and successful rollouts
- Gathering customer feedback to improve frontline worker deployment features
When are Customer Office Hours
The Teams Frontline Customer Office Hours takes place every Wednesday from 9:00-9:30am PT.
What Do Office Hours Cover?
- Customer Q&A: Get answers to questions about deploying teams at scale for your frontline workers and overall deployment best practices.
- Follow-ups: We will capture unresolved issues and address them after the meeting.
- Feedback collection: Share your thoughts on recently released deployment features.
Launch Timeline: Teams Frontline Customer Office hours launched on January 22, 2025.
How to join: Join the Teams meeting with https://aka.ms/TeamsFrontlineCustomerOfficeHours
Source: Microsoft
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