We are announcing the ability to view Profiles interactions on the Customer Insights – Journeys timeline in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on September 23, 2025.
How does this affect me?
This feature enables you to visualize historical customer activities directly within the timeline interface.
Key functionality of this feature includes:
- The ability to view Customer Insights – Data profile interactions on the Customer Insights -Journeys interaction timeline.
- The ability to unify customer engagement data from Customer Insights – Journeys and Customer Insights – Data.
- The ability to require CustomerID backstamping.
This message is for awareness and no action is required.
Source: Microsoft
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