![Dynamics 365 Field Service – Tailor Copilot chat experience with Copilot Studio [MC1146586]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pixabay-208421-1024x683.webp "Dynamics 365 Field Service - Tailor Copilot chat experience with Copilot Studio [MC1146586] 1")
We are announcing the ability of makers being able to customize their experience of the Copilot side pane by using the customization capabilities of Copilot Studio in Dynamics 365 Field Service. This feature will reach general availability on October 1, 2025.
How does this affect me?
- Makers can customize Copilot chat with existing Copilot Studio component collections (Preview) or create their own components to enable custom workflows.
- Field Service work order and scheduling topics are now available as Copilot Studio component collections, allowing makers to enable them for Field Service or custom model-driven applications.
This message is for awareness and no action is required.
For more information, please review the following documentation: Use Copilot in the Dynamics 365 Field Service web application.
Source: Microsoft
Latest Posts
- (Updated) Create charts on pages with AI in SharePoint [MC1282567]
- Amazon EC2 High Memory U7i instances now available in AWS Europe (Paris) region
- AWS Organizations now supports higher quotas for service control policies (SCPs)
- Amazon RDS for PostgreSQL announces Extended Support minor versions 11.22-rds.20260224, 12.22-rds.20260224, and 13.23-rds.20260224
![Dynamics 365 Sales – Connect AI agents to sales workflows using Model Context Protocol server [MC1146584]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-felixmittermeier-355762-150x150.webp "Dynamics 365 Sales – Connect AI agents to sales workflows using Model Context Protocol server [MC1146584] 6")
![Power Pages – Power Pages version 9.7.7.x Production Release [MC1146572]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-209728-150x150.webp "Power Pages - Power Pages version 9.7.7.x Production Release [MC1146572] 7")