We are announcing the ability to simplify forms by filtering choices based on previous answers in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on September 1, 2025.
How does this affect me?
This feature enables you to set up a relationship between two lookup fields in the Customer Insights – Journeys form editor. After you select the relationship, a selection in one field will filter the values in the other field. Field filtering dynamically filters values of subsequent lookup field values based on the values selected in previous fields, so users see only relevant choices.
What action do I need to take?
This message is for awareness, and no action is required.
If you would like more information on this feature, please visit the Manage Customer Insights – Journeys forms and Filter cities by country/region in Customer Insights – Journeys forms articles.
Source: Microsoft
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