![Dynamics 365 Customer Service – Tag email templates with line-of-business [MC1181645]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-davefilm-2643596-1024x683.webp "Dynamics 365 Customer Service – Tag email templates with line-of-business [MC1181645] 1")
We are announcing the ability for admins to add line-of-business (LOB) tags, customize views, and perform bulk actions on email templates in Dynamics 365 Customer Service. This feature will reach general availability on November 30, 2025.
How does this affect me?
With this feature, admins can now add LOB tags to email templates. Admins can now also customize email template views and use bulk actions to apply tags to multiple templates. In addition, email templates can support multiple languages.
What action do I need to take?
This message is for awareness and no action is required.
If you would like more information on this feature, please visit the Tag email templates with line of business article.
Source: Microsoft
Latest Posts
- Amazon Bedrock Guardrails announces a new API targeting agentic AI workflows
- Amazon FSx for Lustre Intelligent-Tiering storage class is now available in 13 additional AWS Regions
- Amazon S3 Vectors now supports up to 10,000 similarity search results per query
- Amazon S3 adds annotations to provide AI agents and analytics tools with context for data discovery
![Microsoft 365 Copilot: AI and Microsoft Graph-powered overview in Copilot Search [MC1181660]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pok-rie-33563-1726310-150x150.webp "Microsoft 365 Copilot: AI and Microsoft Graph-powered overview in Copilot Search [MC1181660] 6")
![Dynamics 365 Customer Insights – Journeys – Host large-scale online events with Teams Town Hall [MC1181646]](https://mwpro.co.uk/wp-content/uploads/2025/06/nature-3102762_1920-96x96.webp "Dynamics 365 Customer Insights – Journeys – Host large-scale online events with Teams Town Hall [MC1181646] 7")