Amazon Connect Cases now supports AWS Service Quotas, giving administrators a centralized way to view applied limits, monitor utilization, and scale case workloads without hitting unexpected service constraints. You can request quota increases directly from the Service Quotas console, and eligible requests are automatically approved without manual intervention.
Amazon Connect Cases is available in the following AWS Regions: US East (N. Virginia), US West (Oregon), Canada (Central), Europe (Frankfurt), Europe (London), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), and Africa (Cape Town). To learn more and get started, visit the Amazon Connect Cases webpage and documentation.
Categories: marketing:marchitecture/business-productivity,marketing:marchitecture/contact-center,general:products/amazon-connect,marketing:marchitecture/messaging
Source: Amazon Web Services
Latest Posts
- Simplified permissions for Amazon S3 Tables and Iceberg materialized views are now available in AWS GovCloud (US) Regions
- (Updated) Microsoft Outlook for Windows: Add attachments while offline [MC1125491]
- (Updated) Viva Engage: Pinned resources and related communities in Teams for iOS [MC1268933]
- Create a presentation and add a slide with Copilot in PowerPoint moving to Agent Mode in the Copilot chat pane. [MC1239724]
