[What and Why:]
Work IQ API is reaching general availability (GA) on June 16, delivering production-ready, enterprise-grade intelligence built for agentic workloads. It provides the data, context, and tools agents need to operate with greater awareness and effectiveness across applications and workflows. At GA, the Work IQ API will be available through consumption-based billing using Copilot Credits, see licensing details here.
Alongside this milestone, we’re introducing new cost management controls in the Microsoft Admin Center, giving IT a single place to turn on credit-based billing for services that consume Copilot Credits, set policy-based limits, and monitor consumption across users, groups, and agents.
This message is associated with Microsoft 365 Roadmap ID 559020.
[Rollout Schedule:]
- General Availability is on June 16, 2026.
[Impact on Your Organization:]
Who is affected:
- Organizations using the Work IQ API through third‑party agents or applications during public preview.
- Organizations planning to use Work IQ API with third‑party solutions after GA.
Who is not affected:
- Organizations using Work IQ only through Microsoft-built apps and agents.
Platforms/Services:
- Microsoft 365
- Work IQ API
- Microsoft admin center
- Third-party agents and applications
What will happen:
- The Work IQ API transitions from public preview to general availability.
- Consumption‑based billing using Copilot Credits is introduced for Work IQ API usage via third‑party agents and applications.
- New cost management controls become available in the Microsoft admin center.
- Existing and new usage through third-party agents or applications will require billing configuration after GA to continue service access.
[Action Required / Recommendations:]
Action is required if you use Work IQ API with third‑party agents or applications.
Starting on June 16, administrators should:
- Configure consumption‑based billing for Work IQ API in the Microsoft admin center.
- Create spend policies for users, groups, and departments.
- Set usage limits and alerts to manage spend.
- Review the Cost Management dashboard to monitor Copilot Credit usage and runway.
- Communicate this change to IT operations and finance teams supporting Copilot or agentic workloads.
Learn more:
- Work IQ API public preview: Build Copilot powered agents with A2A
- Copilot Studio licensing | Microsoft Learn
- Billing rates and management | Microsoft Learn
Compliance considerations:
| Area | Explanation |
|---|---|
| AI/ML and agent capabilities interacting with customer data | The Work IQ API reaches general availability and supports production agentic workloads, enabling AI agents to access organizational context and data through third-party applications. |
| Admin monitoring and compliance reporting | New cost management and usage monitoring controls are introduced in the Microsoft admin center, allowing administrators to track Copilot Credit consumption and demonstrate governance over AI usage. |
| Third-party software integrations | The change explicitly supports and governs Work IQ API usage through third-party agents and applications, requiring billing configuration to continue access after general availability. |
| Admin controls and group-based governance | Administrators can define access policies, usage limits, and alerts for users, groups, and departments, enabling governance through admin-managed controls aligned with Entra ID group membership. |
Source: Microsoft
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