Posted inMicrosoft Teams

MC1269864: Microsoft Teams Adds Muted and Meeting Chat Sections, Replacing Meeting Chats Filter

3 minutesPosted inMicrosoft Teams
MWPRO IMPACT SCORE
OPERATIONAL IMPACT
34
0 25 50 75 100
MODERATE IMPACT • ASSESS BUSINESS IMPACT
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Primary Audience

Microsoft 365 AdminsTeams AdminsIT ManagersService Owners
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
Rollout is in progress with completion expected by end of July 2026. Change introduces two new chat sections and removes the previous Meeting chats filter, affecting the Teams interface and workflow. Admin impact is light as no configuration or controls exist, but helpdesk and user communication is required. User impact is moderate since chat organisation changes and new sections may alter navigation habits.
26
🛡️ Admin Impact
MEDIUM
40
👥 User Impact
MEDIUM
45
⚡ Urgency
MEDIUM
20
🔧 Effort
LOW
ℹ️ WHAT YOU NEED TO KNOW
📌

AT A GLANCE

Teams adds Muted and Meeting chat sections to help organise conversations. Meeting chats filter is removed and replaced with a section option.
👥

END USERS

Users may notice two new chat sections and the removal of the Meeting chats filter.
🛡️

IT ADMINS

Inform users and helpdesk about the new chat sections and where to manage settings.
📅

ROLLOUT TIMELINE

Rolling out:
Ends July 2026

📢 Official Microsoft Message Center Announcement

MC1269864: Microsoft Teams Adds Muted and Meeting Chat Sections, Replacing Meeting Chats Filter
Message ID: MC1269864

Updated July 6, 2026: We have updated the timeline. Thank you for your patience. 

[Introduction]

Microsoft Teams is introducing two new system chat sections called Muted chats and Meeting chats. These sections allow users to organize their chat and channels list by grouping muted conversations and meeting chats into dedicated sections that users can turn on or off. The new Meeting chats section will replace the Meeting chats filter, that was previously available at the top of the chat and channel list. 

This message is associated with Microsoft 365 Roadmap ID 559605.

[When this will happen]

  • General Availability (Worldwide, GCC, GCC High, DoD): Rollout begins in early May 2026 and is expected to complete by end of July 2026 (previously late June).

[How this affects your organization]

Who is affected

  • All Microsoft Teams users in Microsoft 365 tenants, including Worldwide, GCC, GCC High, and DoD

What will happen

Users may see up to two new system sections in their Teams chat and channels list:

  • Muted chats section
    • Enabled by default.
    • Muted chats that are not in Favorites or user‑created sections automatically move to this section.
    • The section appears at the bottom of the chat list.
    • Unread chats continue to appear bold.
  • Meeting chats section
    • Disabled by default.
    • When enabled by the user, meeting chats that are not in Favorites or user‑created sections automatically move to this section.
    • The section appears below the main chats list.
    • Unread chats continue to appear bold and contribute to badge counts.
  • Chats in Favorites or user‑created sections are not moved.
  • Users can drag and drop these sections to reorder them.
  • There are no admin controls for these sections.

[What you can do to prepare]

No admin action is required.

You may want to:

  • Inform users that new chat sections are available and that they can turn them on or off.
  • Notify helpdesk staff that muted chats may appear in a separate section by default.
  • Direct users to Settings > Chats and channels to manage these sections.

[Compliance considerations]

No compliance considerations identified. Review as appropriate for your organization.

Source: Microsoft Message Center • Analysed by MWPro

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